Konica Minolta BIZHUB C360 - Manual (Page 66)

for Customer Engineer
Issued by BT-CSO Ver 1.01 66
Initialization Procedure
The following is the step by step procedure for initialization.
1. Gather necessary information
1-1. Get [Request Code], [Serial Number] and [Service History] from MFP.
2. Prepare Initialization
2-1. Contact the Support Contact.
2-2. Get [Initialization Code] from Support Contact.
3. Perform Initialization
3-1. Input [Initialization Code] to MFP and perform Initialization.
After performing Initialization, License Activation Base Function will be disabled.
Please refer to [Activation Procedure] and activate the License Activation Base Functions again.
When using each code, please pay attention “U” and “V”, “0(number)” and “O(alphabet)”.
“0 (Number)” is not used in [Request Code] and [Initialization Code].
Here are necessary information (operation) and acquisition procedure in the above steps.
Information (operation) Acquisition Procedure Note
Request Code a) MFP panel
- Administrator Mode
- Service Mode
b) PSWC (Administrator Mode)
30 digits alphanumeric
Inform your Support
Contact.
Serial Number Displayed on the same screen as
Request Code.
Serial Number Label
13 digits alphanumeric
EG.)A00H020012345
Contact Support contact.
[Service History]
-Parts replacement
-Result of Repair operation
etc..
Contact Support contact.
Initialization Code Customer engineer gets the code
from Support contact.
35 digits alphanumeric
Initialization
(Input Initialization Code)
Input to MFP panel.
Service Mode