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Konica Minolta BIZHUB C360 User Manual

Page 56

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for Customer Engineer

Issued by BT-CSO

Ver 1.01

56

1. Gather information from MFP.

1-1. From MFP, gather those information, [Request Code], [Serial Number] and [Repair

Request Code (Repair Demand Code)].

Acquisition procedure: From the control panel

2. Access to LMS

3. Repair the MFP (License Error)

• From the control panel, please acquire [Request Code], [Serial Number], and [Repair Request Code

(Repair Demand Code)] indicated in .

The message “License management error occurred”

as picture is displayed when turn on the main power.

The normal screen will be displayed when [OK]

button or when one minute passed after turning on

the main power.

The message also displayed on the second line of

the message area.

a) Enter Service Mode, then press “Stop”, then

“9” to display [Billing Setting] screen.

b) Select [Repair].

c) Select [Repair Request Code (Repair

Demand Code)].

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