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Konica Minolta BIZHUB C360 User Manual

Page 54

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for Customer Engineer

Issued by BT-CSO

Ver 1.01

54

Flow chart for Repair

¾ There are 3 steps to perform Repair.

1.

Gather information from MFP

2.

Access to LMS

3. MFP

Repair

The following is the flow chart for the Repair.

Light blue

Yellow

Pink

Complete Repair Operation

If license management error displayed after the replacement
of NVRAM, the activated functions before the replacement will
be displayed. To use the function, please reactivate the
function by performing activation operation.

Input the [Repair Code] in MFP through
the control panel.

Receive [Repair Code], [License Code] and [Function Code]
from LMS.




Confirm that access to LMS using
Web browser is possible.

Prepare PC

Get
[Serial Number]
[Request Code]
[Repair Request Code
(Repair Demand Code)]

Access to LMS using Web browser.

Prepare MFP

Enter the following information on LMS.
[Serial Number]
[Request Code
(Repair Permission Code)]
[Repair Request Code (Repair Demand Code)]

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