HP SAN User Manual
Page 62
Troubleshooting
Possible Cause
Description
Error Code
Write a mail to:
“[email protected]” with
the following subject line: “HP
SAN Visibility Query” with a
detailed description of the
occurrence of the error.
This error occurs when an inappropriate oper-
ation is performed by the SAN Visibility soft-
ware.
Unknown error occurred
303:011
Enter the correct login name.
This error occurs if the login name provided
during host discovery is incorrect.
Error in discovering host
401
Reinstall the software.
This error occurs if the validation.xml file
is missing from the resources directory of the
installed folder.
Error in discovering host - Inter-
face not defined
402
Verify the credentials provided.
This error occurs if the host does not exist or if
the credentials provided are incorrect.
Host is not responding
403
Provide the user with super user
privileges.
This error occurs if the user does not have the
required privileges.
Host is not responding
404
Verify if the operating system is
supported. For more information,
see
This error occurs if the server operating system
is not supported.
The OS is unsupported
405
Ensure that the necessary config-
urations are performed on the
specified server.
For more information, see
This error occurs when the supported interfaces
fails to collect data for a specified host.
Failed data collection for the
host
406
Verify if the operating system is
supported. For more information,
see
This error occurs when sufficient OS information
is not available to collect data.
The connection to the Host IP
failed
407
Error codes
62