HP SAN - Manual (Page 44)

Sending raw data file to HP
SAN Visibility provides an option to either automatically or manually send the raw data files to HP
for processing.
If you want to view the contents of the raw data before sending it to HP for processing, see Viewing
raw data .
Manually emailing raw data files to HP
To manually send the raw data file to HP for processing, complete the following steps:
1. Click Data Collection option from the navigation area of the SAN Visibility GUI to view the Data
Collection details.
2. Click Start Data Collection to initiate data collection for a specific component group, or for all
the component groups depending on the requirement.
Wait for the message to be displayed in the message area on successful completion of the data
collection. The Raw Data window is displayed as shown in
Figure 25 .
3. Review the content of the raw data and click Close to send the raw data to HP for processing.
4. Click Default Mail Client. Your default email client opens.
5. Attach the .hp file located at: \reports\ to your email, where
is the name of your SAN.
6. Email this raw data file to: “[email protected]” with the following subject line: "HP
StorageWorks SAN Visibility 5.1 Report Request".
NOTE:
If the mail client is not configured on the system on which SAN Visibility is installed, then
after the data collection is complete, transfer the raw data file (.hp extension) to a system
where the mail client is configured, attach the raw data file, and send it to:
“[email protected]”.
An automated email response is mailed back to you confirming the receipt of the raw data file.
On completion of the SAN analysis, you receive a detailed SAN Visibility report containing the SAN
topology map, device inventory, high level SAN summary, and recommendations. It normally takes
up to 1 business day to send back the processed report. If the report is sent from E-mail id other than
configured mail id in SV GUI, then the sender will be notified after the successful processing
Enabling auto emailing of raw data
SAN Visibility software enables you to automatically send the data collection reports to HP for analysis.
To enable automatic emailing of data collection reports to HP, complete the following steps:
1. Click Customer Details option from the navigation area. The Customer Details window is displayed
in the main display area.
Using SAN Visibility 44