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Short, see, Enough – HP Photosmart 3110 All-in-One Printer User Manual

Page 132

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The HP All-in-One cannot send faxes, but can receive faxes

Solution

The HP All-in-One might be dialing too fast or too soon. You might need to
insert some pauses in the number sequence. For example, if you need to
access an outside line before dialing the phone number, insert a pause
following the access number. If your number is 95555555, and 9 accesses
an outside line, you might insert pauses as follows: 9-555-5555. To insert a
pause during dialing, press , or press the

Space (#)

button repeatedly,

until a dash (

-

) appears on the color graphics display.

You can also use monitor dialing to send the fax. This enables you to listen
to the phone line as you dial. You can set the pace of your dialing and
respond to prompts as you dial. For more information, see

Send a fax using

monitor dialing

.

The number you entered when sending the fax is not in the proper format or
the receiving fax machine is having problems. To check this, try calling the
fax number from a telephone and listen for fax tones. If you cannot hear fax
tones, the receiving fax machine might not be turned on or connected, or a
voice mail service could be interfering with the recipient's phone line. You
can also ask the recipient to check the receiving fax machine for any
problems.

Fax tones are recorded on my answering machine

Solution

When you have an answering machine on the same phone line you use for
fax calls, try connecting the answering machine directly to the HP All-in-One
as described in

Fax setup

. If you do not connect the answering machine as

recommended, fax tones might be recorded on your answering machine.

Make sure your HP All-in-One is set to receive faxes automatically. If your
HP All-in-One is set up to receive faxes manually, the HP All-in-One will not
answer incoming calls. You must be available to respond in person to
incoming fax calls, or the HP All-in-One will not receive the fax and your
answering machine will record the fax tones. For information on setting up
your HP All-in-One to receive faxes automatically, see

Fax setup

.

Make sure the

Rings to Answer

setting is set to a greater number of rings

than the answering machine. For more information, see

Set the number of

rings before answering

.

The phone cord that came with my HP All-in-One is not long enough

Solution

If the phone cord that came with your HP All-in-One is not long

enough, you can use a coupler to extend the length. You can purchase a coupler
at an electronics store that carries phone accessories. You will also need another
phone cord, which can be a standard phone cord that you might already have in
your home or office.

User Guide

129

Troubleshooting