Specs or stray toner – HP Color LaserJet CM4730 Multifunction Printer series User Manual

Page 294

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Specs or stray toner

Defect description

Toner specs or stray toner appear on the page.

Possible causes

Operating environment or media in use does not meet HP specifications. Trays are not configured
properly, or settings are not correct for media in use. There are undetected jams.

Troubleshooting and suggestions

Make sure that the environmental specifications for the device are being met.

Make sure that type and quality of the media you are using meet HP specifications.

Make sure that the media type and size for the tray are set correctly in the control panel for the
media that you are using.

Calibrate the MFP.

Print the Print Quality Troubleshooting Pages and follow the diagnostic procedure listed on the first
page to help isolate the defect to a particular component.

278 Chapter 16 Problem solving

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