HP Color LaserJet CM4730 Multifunction Printer series User Manual
Page 243
Control panel message
Description
Recommended action
13.09.00 JAM INSIDE FRONT SMALL
DOOR
There is a paper jam in the small door of the
output accessory bridge.
1.
Follow the onscreen instructions to find
and remove the jammed media.
2.
If the message persists after clearing all
pages, contact HP Support at
13.11.00 JAM INSIDE UPPER RIGHT
DOOR
There is a paper jam in the small door of the
output accessory bridge.
1.
Follow the onscreen instructions to find
and remove the jammed media.
2.
If the message persists after clearing all
pages, contact HP Support at
13.12.XX JAM IN LEFT ACCESSORY
There is a paper jam in the output accessory
(stapler/stacker or 3-bin mailbox).
Includes:
13.12.07
13.12.08
13.12.09
13.12.10
13.12.11
1.
Follow the onscreen instructions to find
and remove the jammed media.
2.
If the message persists after clearing all
pages, contact HP Support at
13.13.00 JAM INSIDE RIGHT DOORS
There is a paper jam in the right side of the
MFP.
1.
Follow the onscreen instructions to find
and remove the jammed media.
2.
If the message persists after clearing all
pages, contact HP Support at
13.20.00 JAM IN TRAY X
There is a paper jam in the paper tray
indicated.
1.
Follow the onscreen instructions to find
and remove the jammed media.
2.
If the message persists after clearing all
pages, contact HP Support at
13.20.00 JAM INSIDE RIGHT DOORS
There is a paper jam in the right side of the
MFP.
1.
Follow the onscreen instructions to find
and remove the jammed media.
2.
If the message persists after clearing all
pages, contact HP Support at
13.21.00 JAM IN TRAY X
There is a paper jam inside the upper right
door or inside the fusing unit.
1.
Follow the onscreen instructions to find
and remove the jammed media.
2.
If the message persists after clearing all
pages, contact HP Support at
Table 16-1
Control-panel messages (continued)
ENWW
Control-panel messages 227