HP Insight Management-Software - Manual (Page 172)

Server profile job completed successfully but changes have not occurred
If a VC Domain is managed by VCEM, and Onboard Administrator is brought out of VC mode,
the following error message appears the next time you log in to VCM:
The HP Virtual Connect has lost its login credentials for the HP Onboard
Administrator (OA). OA may have been replaced or reset to factory
defaults. To ensure proper operation, these credentials must be
reestablished.
When the Onboard Administrator credentials are provided, an error message appears stating that
the credentials are not valid. This situation can occur when:
•
Onboard Administrator is replaced or reset to factory default settings.
•
The clear vcmode command was executed in the Onboard Administrator command line
interface.
•
The VC Ethernet modules were temporarily replaced by another BladeSystem c-Class
interconnect module.
As a result, VCEM might display incorrect job results such as, "Completed with success," even
though the server profile changes have not taken effect. The ability of VCEM to manage server
profiles might also be affected for:
•
Creating an unassigned server profile
•
Editing of an assigned server profile
•
Assigning a server profile
•
Deleting a server profile
•
Unassigning a server profile
The following bay operations might also be affected:
•
Incorrect information might be displayed for power status, the server model, and serial number
•
Power buttons might not perform the expected operations
In addition, after logging in to the VCM user interface, the following warning message might
appear:
The HP Virtual Connect has lost its login credentials for HP Onboard
Administrator (OA). OA may have been replaced or reset to factory
defaults. To ensure proper operation, these credentials must be
reestablished.
This situation occurs because VCEM relies on proper communication from the VCM to the Onboard
Administrator to retrieve and change configurations, statuses of the physical devices inside the
enclosure, and perform server power all on and off operations.
To correct this issue, restore communication between the Onboard Administrator and VCM by
performing the following:
1.
Select the affected VC Domain, and start VC Domain Maintenance.
2. Log in to VCM. Wait to be prompted for new Onboard Administrator credentials.
NOTE: You must have domain privileges to log in to VCM.
3. Provide the Onboard Administrator credentials, and then follow the VCM instructions.
4. In VCM, restart all servers with server profiles that present a Pending status.
5. Verify that the servers are operating correctly.
6. Access VCEM, and complete VC Domain Maintenance.
172 Troubleshooting VCEM