Resolving an expired license status, Resolving database operation errors – HP Insight Management-Software User Manual
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Remove from VC Domain Group job is successful but with errors
Occasionally, when successfully performing a remove from VC Domain Group job, an error might
appear in the job detail. The error is related to VCEM being unable to:
•
Release control over the MAC and WWN address pools, or serial number range.
•
Remove external manager.
To correct the issue related to removal of external manager or unable to release control of MAC,
WWN, and serial number ranges, perform the following:
1.
Telnet in to VCM using an SSH connection such as SSH Administrator@xxx.xxx.xxx.xxx, where
xxx.xxx.xxx.xxx is the VC Domain IP address.
2.
To determine the user name of the external manager account, from the VCM command prompt,
enter show external-manager. For this example, assume the user name returned was
xyz
.
3.
To disable the account, from the VCM command prompt, enter
set external-manager Username=xyz Enabled=false
.
Remove the account and release the VC Domain from VCEM control by entering the following from
the VCM command prompt:
remove external-manager Username=xyz
mactype=
wwnType=
serverIDType=
serverIdEnd=<>
NOTE:
The option “-quiet” is available to suppress user confirmation prompts. This option is useful
for scripting operations.
Resolving an expired license status
If a VC Domain has an Expired License icon, perform the following:
1.
License the enclosure with a Flexible Quantity License (FQL) VCEM license. For information
on purchasing licenses, see the VCEM QuickSpecs at
.
2.
Click the VC Domain tab.
3.
Select the VC Domain, and then click License.
4.
Click Add Key.
5.
Enter a valid FQL license key, and then click OK.
6.
Click Apply License.
7.
Perform the failed operation again.
Resolving database operation errors
Errors might occur during database operations if:
•
VCEM tables are missing.
•
Systems Insight Manager database is not running.
To resolve this issue:
1.
Check the mxdomainmgr.0.log file for errors related to the database. This log file may
indicate that the transaction log has filled up or that the database is experiencing some other
error.
2.
If VCEM tables are missing, restore the VCEM database backup. For more information, see
“Backing up and restoring VCEM” (page 167)
.
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