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General, Vcem performance, Vc domain groups and vc domain management – HP Insight Management-Software User Manual

Page 156

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recreating the VC Domain Group. See the HP Matrix Operating Environment Infrastructure
Orchestration User Guide
at

http://www.hp.com/go/matrixoe/docs

.

General

If you are logged into HP SIM using an account with insufficient access privileges and attempt to
execute the “VCEM Profile Failover by Hostname”, or “VCEM Profile Failover by IP address” custom
tools, the following message appears:

SSH public key authentication failed for user

To resolve this issue, log in to HP SIM with an account created with VCEM Domain Group Limited
Operator or higher permissions for the resource being managed and execute the VCEM Profile
Failover by Hostname or VCEM Profile Failover by IP address custom tools again.

VCEM performance

VCEM can be temporarily unresponsive if the CMS is under heavy load operation due to other
products such as Matrix OE. If this occurs the following message is displayed:

This action cannot be performed because the current user does not have

the required privileges.

To resolve this situation, wait until the CMS load is lighter and perform the operation again.

VC Domain Groups and VC Domain Management

At times the network port speed configured as 10 Gb on a VC Domain that supports 10 Gb
incorrectly displays as Auto on a VC Domain that does not support 10 Gb.

This situation occurs when the Virtual Connect Manager user interface on the VC Domain
without the SFP-SR connector displays the network speed as Auto.

The Auto value appears only on the Virtual Connect Manager user interface. When VCEM
attempts to capture the network configuration from VCM, the information returned is 10Gb
and not Auto.

To resolve this issue:
1.

Access the VCM user interface on the VC Domain that does not have the SFP-SR connector.

2.

Edit the network with the incorrectly labeled Auto port speed to use another port speed
value (for example, 1 Gb).

3.

Save the edits.

4.

Edit the network again, and set the port speed to Auto.

If, after performing data migration, you are running Virtual Connect Manager and try to access
a VCEM-managed VC Domain, the following error message appears:

VC Domain locked by Virtual Connect Enterprise Manager

address>.

To resolve this issue:
1.

Go to the CMS and invoke the MS-DOS command box.

2.

Change the directory to the \.

3.

Run either of the following CLI commands:

>vcem -updatevcmdesc

>vcem -uvcm

To validate that the problem has been corrected, browse to the VCMs that showed the incorrect
message to ensure that the correct message is displayed.

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Troubleshooting VCEM

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