HP StorageWorks XP Remote Web Console Software - Manual (Page 171)

Examples of recovery procedures Path status
XP LUN Configuration and Security Manager Software may have set LUN security.
Check if LUN security is enabled. If LUN security is enabled, disable LUN security.
Connecting XP512/XP48 Disk Arrays
When connecting an XP512/XP48 Disk Array as the external array, you must set the port's host mode
to PC Server (0C).
Also, the port attribute must be the target or RCU target port.
Path status and examples of recovery procedures (XP512/XP48 Disk Arrays)
Table 23 on page 171 shows examples of recovery procedures when the path status is not normal.
When the path status is not normal, see “ Troubleshooting External Storage XP ” on page 151 and this
table to recover the path status. If you cannot restore the path, contact technical support.
Table 23 Path status and examples of recovery procedures (XP512/XP48 Disk Arrays)
Examples of recovery procedures Path status
XP LUN Configuration and Security Manager Software may have changed the LU paths'
settings.
Check the LU paths' settings. If the LU paths' settings changed, change the settings back
to the ones used when the volume was mapped. Or use XP External Storage to perform
the Delete LU operation, and perform the Add LU operation again.
External device
setting changed
The volume may have been set as a pair volume for data copy.
Check if the volume is set as a pair volume for XP Business Copy, XP Continuous Access,
or another copy program. If the volume is set as a pair volume, the volume might be
protected because of the pair status. If the volume is protected, change the pair status or
delete the pair.
Illegal request
The volume may have been set as a pair volume for data copy.
Check if the volume is set as a pair volume for XP Business Copy, XP Continuous Access,
or another copy program. If the volume is set as a pair volume, the volume might be
protected because of the pair status. If the volume is protected, change the pair status or
delete the pair.
Response error
There is a problem with connection to the external array. The following are possible
causes:
• The fibre cable is not connected properly.
• The topology setting between the external and target ports does not match.
• If the external array is connected through switches, the switches' settings might not be
appropriate.
Check if the fibre cable is connected properly, and use XP LUN Configuration and Security
Manager Software to set the Fibre Channel port properly.
Cannot detect
port
Hitachi SANtinel for z/OS may have set LUN security.
Check if LUN security is enabled. If LUN security is enabled, disable LUN security.
XP External Storage Software User Guide 171