Calling hp technical support – HP StorageWorks XP Remote Web Console Software User Manual
Page 156

Corrective action
Error
See the description for The external LU is blocked error in this table for the corrective action.
The message DEVICE
ERROR
is issued to the
mainframe host as the
device status.
Calling HP technical support
If you need to call HP technical support, be sure to provide as much information about the problem
as possible. Include the circumstances surrounding the error or failure, the XP12000/XP10000 Disk
Array configuration information saved in the floppy disk(s) by the FD Dump Tool, the exact content of
any messages displayed on the Remote Web Console, and the severity levels and reference codes
displayed on the Status tab of the Remote Web Console main pane.
Troubleshooting XP External Storage
156
This manual is related to the following products:
See also other documents in the category HP Storage:
- StorageWorks MSL6000 Tape Library (61 pages)
- Лент-е накопители HP StoreEver DAT (64 pages)
- Лент-е накопители HP StoreEver DAT (50 pages)
- StoreEver Ultrium Tape Drives (76 pages)
- Linear Tape File System Software (20 pages)
- StoreEver Ultrium Tape Drives (61 pages)
- StoreEver TapeAssure Software (40 pages)
- StoreEver Ultrium Tape Drives (75 pages)
- StoreEver Ultrium Tape Drives (60 pages)
- Linear Tape File System Software (28 pages)
- Linear Tape File System Software (25 pages)
- StoreEver Ultrium Tape Drives (78 pages)
- 2600fx Optical Disk Drive (65 pages)
- Ленточный автозагрузчик HP StorageWorks DAT 72x10 (58 pages)
- StorageWorks 1000 Modular Smart Array (81 pages)
- StorageWorks 1500cs Modular Smart Array (48 pages)
- StorageWorks 1500cs Modular Smart Array (52 pages)
- StorageWorks 1500cs Modular Smart Array (71 pages)
- 2000fc Modular Smart Array (150 pages)
- StorageWorks 1000 Modular Smart Array (72 pages)
- Servidor de almacenamiento HP ProLiant DL585 G2 (152 pages)
- Sistemas de almacenamiento de red HP StorageWorks X3000 (152 pages)
- Software de HP StoreVirtual VSA (127 pages)
- Software de HP StoreVirtual VSA (85 pages)
- X500 Data Vault (331 pages)
- StorageWorks 1000i Virtual Library System (122 pages)
- StorageWorks XP Remote Web Console Software (20 pages)
- 200 Storage Virtualization System (176 pages)
- XP Array Manager Software (101 pages)
- StorageWorks MSA 2.8 SAN Switch (104 pages)
- StorageWorks MSA 2.8 SAN Switch (270 pages)
- StorageWorks MSA 2.8 SAN Switch (307 pages)
- StorageWorks MSA 2.8 SAN Switch (22 pages)
- StorageWorks All-in-One SB600c Storage Blade (60 pages)
- StorageWorks All-in-One SB600c Storage Blade (72 pages)
- StorageWorks All-in-One SB600c Storage Blade (80 pages)
- StorageWorks All-in-One SB600c Storage Blade (78 pages)
- ProLiant DL585 G2 Storage-Server (150 pages)
- Data Protector Express Basic-Software (83 pages)
- Data Protector Express Basic-Software (93 pages)
- ProLiant DL185 G5 Storage Server (174 pages)
- ProLiant High Availability Storage Server (72 pages)
- 2000I G2-Modular-Smart-Array (48 pages)
- P2000 G3 MSA Array Systems (58 pages)
- StorageWorks 2000fc G2 Modular Smart Array (76 pages)