beautypg.com

Web documentation, Viewing hp support documentation on the web, Hp nas va service and support – HP Surestore NAS User Manual

Page 60

background image

60

Web Documentation

Viewing HP Support Documentation on the Web

There is a variety of HP support documentation available on the web. You can access some of it
through the Support tab under the Web Documentation section.

o

HP Docs on the web - provides access to technical documentation for many HP
products.

o

HP NAS Online - takes you to the HP NAS web site with up to date information on all
HP NAS products, including the HP NAS VA.

o

HP Software Online - links you to the HP Software depot for all HP products.

Contacting HP Support...

HP NAS VA Service and Support

HP NAS VA's electronic services give you a fast, interactive way to access information and help
about setup, configuration, installation, and operation of your product. You can:

o

Access the HP NAS VA support web site

o

Send an email to customer support

o

Phone customer support

HP NAS VA Support Web Site

To access the support web site for your HP NAS VA:

1. In the NAS web interface, click the Support tab.
2. Navigate down the Support tree and select any of the web documentation selections.
3. Once in the site, select Support and make selections based on your needs.

or

1. In a web browser, go to www.hp.com/support/nasva

Contacting Customer Support by Phone

To contact customer support by phone in North America, dial 970-635-1000. If you are calling
from another region, please go to the HP NAS VA Support Web Site at
www.hp.com/support/nasva. Navigate this site to find the contact phone number for your
region.