HP LaserJet 9000 Printer series User Manual
Page 162
7 Problem solving
162
Correcting output quality problems
The Macintosh computer is not
communicating with the product.
z
Make sure the control panel displays
READY
.
z
Make sure the correct driver is selected in the left half of the Chooser. Then make
sure that the required product name is selected (highlighted) on the right half of
the Chooser. There will be an icon next to the product name after the driver has
been set up and configured with the PPD.
z
If the product resides on a network with multiple zones, make sure the correct
zone is selected in the AppleTalk Zones box in the Chooser.
z
Make sure the correct product has been selected in the Chooser by printing a
configuration page (See
“Configuration page” on page 169
). Make sure the name
of the product displayed on the configuration page matches the product in the
Chooser.
z
Make sure AppleTalk is active. (Select this in the Chooser or in the AppleTalk
control panel, whichever is applicable for your OS version.)
z
Make sure the computer and product are on the same network. From Control
Panels in the Apple menu, select the Network (or the AppleTalk) control panel
and then choose the correct network (for example, LocalTalk or EtherTalk).
The driver icon does not appear in
the Chooser.
Make sure the Apple LaserWriter 8 Chooser extension resides in the Extensions
folder. If it is not present anywhere on your system, you can obtain the driver from
your Macintosh OS system software CD, from Apple Computer, Inc., or see the
introduce guide on the product CD, or go to
Type has been specified as labels,
transparencies, or envelopes.
z
Make sure that the media type can be printed on both sides. (See the introduce
guide on the product CD, or go to
z
Change the media type to the proper media type for printing on both sides.
Situation
Solution