HP LaserJet 9000 Printer series User Manual
Page 131
7 Problem solving
131
Understanding product messages
30.00.01 SCANNER I/O
FAILURE
CHECK CABLES AND
CYCLE POWER
The product and the copy processor are not communicating. Check for a disconnected cable.
Turn the product off, and then turn the product on.
30.00.02 SCANNER I/O
FAILURE
CHECK COPY CONNECT
CARD
The high-speed-copy connect card was not detected. The copy connect card either is not
installed or failed initialization.
30.01.yy SCAN FAILURE
The product fails to scan correctly. Turn the product off, then turn the product on.
If this message persists, contact an HP-authorized service or suppor t provider (see the
introduce guide on the product CD, or
).
40 BAD SERIAL
TRANSMISSION
A serial data error (parity, framing, or line overrun) occurred during the reception of data from
the computer.
Touch Continue to clear the error message and continue printing.
40 EIO x BAD
TRANSMISSION
The connection between the product and the EIO card in the specified slot has been broken.
Touch Continue to clear the error message and continue printing.
41.x PRINTER ERROR
alternates with
To continue touch
Continue
A temporary printing error occurred.
Turn the product off, then turn the product on.
If this message persists, contact an HP-authorized service or suppor t provider (see the
introduce guide on the product CD, or go to
).
Message
Explanation or recommended action