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HP LaserJet 9000 Printer series User Manual

Page 129

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7 Problem solving

129

Understanding product messages

UNABLE TO
STORE JOB

A job cannot be stored on the product because of a memory, disk, or configuration problem.

If job name is unknown, insert UNTITLED.

UNSUPPORTED SIZE
IN TRAY xx

A sent job has a specified size that is not supported by the product.

USE [TYPE]
[SIZE] FROM
TRAY N INSTEAD?

If the requested paper size or type is not available, the product asks if it should use a different
paper size or type.

Select a size or type from a different tray.

WAIT FOR PRINTER
TO REINITIALIZE

The RAM disk setting has been changed before the product is automatically rebooted. This
change will not take effect until the product reinitializes.

If you change the mode of the external device, turn the product off, turn the product on, and wait
for the product to reinitialize.

xx.y PRINTER ERROR
To continue
touch Continue

A product error which can be cleared by touching Continue on the pop-up dialog box has
occurred.

13.xy.zz JAM IN
[LOCATION]

Remove jammed paper from the specified location (see

“Clearing jams” on page 95

).

Open and close the front door to clear the message.

If the message persists after all jams have been cleared, a sensor might be stuck or broken.
Contact an HP-authorized service or support provider (see the introduce guide on the product
CD, or go to

www.hp.com/suppor t/lj9000

).

20 INSUFFICIENT
MEMORY

To continue touch
Continue

The product received more data than can fit in its available memory. You might have tried to
transfer too many macros, soft fonts, or complex graphics.

Touch Continue to print the transferred data (some data might be lost), then simplify the print
job or install additional memory (see

“Product memory and expansion” on page 218

).

Message

Explanation or recommended action

This manual is related to the following products: