HP Media Center m477.uk Desktop PC - Manual (Page 221)

Troubleshooting
215
My remote sensor
is not receiving a
signal from the
remote control. If a faint red light doesn’t appear when you point the remote control at
the remote sensor, try the following:
1
Click Start, right-click My Computer, and then select
Properties.
2
Click the Hardware tab, and then click Device Manager.
3
Click the plus (+) sign next to Universal Serial Bus Controllers.
4
If the eHome Infrared Receiver is listed under Universal Serial Bus
controllers, Windows is properly detecting the IR receiver. If it is not
listed, go to the next step.
5
Unplug the end of the USB cable on the remote sensor from the PC
and plug it into the same USB port.
6
Plug the end of the USB cable on the remote sensor into the front
USB port on the PC.
7
Disconnect all other USB devices, leave the remote sensor plugged
in, and then restart the PC. Plug in other USB devices after the
remote sensor appears in device manager.
I cannot remove
a CD or DVD. You cannot remove a CD or DVD after you have turned off the computer.
Turn on the computer and press the Eject button to extend the tray.
Problem Solution