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HP Media Center m477.uk Desktop PC User Manual

Page 220

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214

hp media center pc user’s guide

I am using a TV
with Media Center,
but I cannot see
anything.

Check that the TV is connected to the PC. See “Connecting the TV”
on page 20.

Check that the TV out image is enabled. See “Using Media Center
Help” on page 45.

My software
stopped working.

Refer to “Using Application Recovery and System Recovery” on
page 199 to reinstall a software program. If your program came
on a CD, follow the instructions that came with the software to
reinstall it.

My remote control
doesn’t work.

Make sure that the batteries for the remote control are charged and
installed correctly.

Make sure the front of the remote sensor (IR Receiver) is not
blocked.

Point the remote control within a 45 degree angle range and less
than 26 feet (8 meters) away.

If a pressed key repeats itself or sticks, unplug the remote sensor
from the USB connector, wait one minute, and plug the remote
sensor back in. Try altering the lighting conditions in the room or
moving the location of the remote sensor if this continues.

Press the Enter button on the remote control after changing a
channel.

Point the remote control towards the remote sensor and press a
button. A faint red light should appear on the remote sensor. If the
light appears, then the problem is probably in the Media Center
software. Close Media Center, restart the PC, and then open
Media Center again.

If the remote control works in Media Center but not when changing
channels, you need to reconfigure the Media Center software
settings for the cable set-top box or satellite receiver.

Problem

Solution