HP Designjet 350c Printer - Manual (Page 149)

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9–19
Company confidential. Pelican User’s Guide, Ed 1, Final. Freeze Status: frozen
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5 If you do call one of the Hewlett-Packard offices, please have the following
information available to help us answer your questions more quickly:
The computer you are using.
Any special equipment or software you are using (for example, spoolers,
networks, switch-boxes, modems, or special software drivers)
.
The cable you are using (by part number) and where you purchased it.
The type of interface used on your plotter (RS-232-C, parallel, or modular).
The software name and version you are currently using.
The plotter’s latest setup sheet, showing the current configurations of various
plotter parameters. See page 6–2 and the section starting on page 1–19.
The media type you are using.
If a repair is needed
Contact the Hewlett-Packard dealer or HP Sales and Support Office where you
purchased the plotter for complete service information.
TROUBLE–
9
SHOOTING
Localization Note. This page and the previous very similar to Loquillo 750C UG p9-25.
Troubleshooting
Getting help