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HP Designjet 350c Printer User Manual

Page 143

background image

This is the yellow on page 9–13 (seq: 143)

This is the magenta on page 9–13 (seq: 143)

Green

Blue

Red

9–13

Company confidential. Pelican User’s Guide, Ed 1, Final. Freeze Status: frozen

This is the cyan on page 9–13 (seq: 143)

This is the black on page 9–13 (seq: 143)

3

One or more of your cartridges may be out of ink. For an explanation of how to
check, see page 7–2.

4

If the ink levels are OK, try to assess which cartridge has the problem. If the
problem occurs only in one of the plotter’s seven “primary” colors (yellow, cyan,
magenta, red, green, blue and black), then you can eliminate one or more of the
cartridges. Remember that the plotter’s cartridges are yellow, cyan, magenta and
black, and that “pure” red, green and blue are made up as follows:

red

green

blue

yellow

cyan

magenta

yellow

cyan

magenta

+

=

+

=

+

=

5

If you know which cartridge has the problem, then prime that cartridge to clean the
nozzles, and try your plot again. For an explanation of how to prime a cartridge,
see page 7–7.

6

If you don’t know which cartridge has the problem, run the Color Cartridge Test
Procedure, as explained on page 5–7. Then prime the appropriate cartridge(s), as
explained on page 7–7.

7

If the problem still occurs after priming, try reseating each cartridge to ensure good
electrical connections. Then run both the Black Cartridge Alignment Procedure
(see page 5–3) and the Color Cartridge Test Procedure (see page 5–7).

8

If the Color Cartridge Test Procedure still shows gaps or streaks in a cartridge
you’ve already primed, then prime it again, this time pressing the plunger twice.

9

If the problem still occurs, try choosing a higher print-quality level (see page 2–8).
With lower print-quality levels, the different pattern of ink may create the
impression in some drawings of white streaks or gaps.

10

If the problem is still unresolved, replace the cartridge.

TROUBLE–

9

SHOOTING

Troubleshooting

Solving print quality problems

Localization Note. JKCT: This page and previous very similar to Parrot UG p4-11. FIGSP:
This page and previous very similar to loquillo 750C UG p9-17.

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