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Solving media-handling problems – HP Designjet 350c Printer User Manual

Page 134

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9–4

Company confidential. Pelican User’s Guide, Ed 1, Final. Freeze Status: frozen

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Solving media-handling problems

If the plotter will not accept your media

Is the power on? No lights on the front panel = no power.

If the plotter continually rejects your media, with the

Error

and

Load Media

lights flashing

You may have:

Loaded the media at the wrong side of the entry slot. You must load it with the
right-hand edge against the perforated line on the plotter.

Loaded the media at an angle. The right-hand edge must be parallel to the
perforated line on the plotter.

Held or pushed the surface of the media. You must hold the media only by the
edges.

Used media that is crumpled or warped or has irregular edges.

Used hand-cut media, the edges of which do not form a right-angle or are rough.
It is not recommended to use media that you have cut yourself; use only
purchased sheet media.

For step-by-step media-loading advice, see page 2–9 for a sheet or page 2–21 for a
roll.

Localization Note. JKCT: Very similar to Parrot UG p4-4. FIGSP: Very similar to Loquillo
UG p9-4.

Troubleshooting

Solving media-handling problems

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