beautypg.com

HP ProLiant Support Pack User Manual

Page 98

background image

Troubleshooting 98

For example, if you select the component HP NC Series Mellanox 10GBE Driver for Linux on

the Select Items to be Installed screen, it appears as hp-minx-en-1.4.3.1-1.src.rpm and on the

Installation Results screen, it appears as hp-minx-en-kmp-default-1.4.3.1_2.6.27.19_5-

1.x86_64.rpm.

HP SUM displays No components found in the
selected repository(ies) message

The No components found in the selected repository(ies)error appears when at least

one space is in the path name of the repository containing the components to be installed.
To resolve this issue, make sure no spaces are in the path name.

Additional/Optional Actions columns are grayed
when HP SUM is maximized

If the Select Items to be Installed screen or Installation results screen in HP SUM is maximized, the
Additional and sometimes the Optional Actions columns are grayed out.
To resolve this issue, restore the screen to the original size.

Installation of components failed with 'Update
returned an error' when installing Linux RPMs

When installing any component, if the installation fails, then HP SUM displays Update returned an

error message. To determine the installation failure, review the associated component log.
However, when installing RPMs using HP SUM you might see this error when the RPMs for more than one
Linux distribution are present in a single repository and a PSP bundle from the Select Bundle Filter screen
is not selected.
In this scenario, when there are multiple versions of source RPMs, the RPMs that are not the latest are not
installed and Update not needed or Not Updated-already current messages are returned. HP

SUM cannot determine which source RPMs go with which distribution because the RPMs do not contain
any operating system information.
To resolve this issue, make sure to select the bundle for the OS distribution on the Select Bundle Filter
screen for installation or remove the RPMs from the directory that are not applicable to the Linux
distribution you are using.

Issues related to bundle filtering on the Select Items
to be Installed and Select Bundle Filter screens

If you specify a bundle to use for installation when starting HP SUM (for example, hpsum /b
bp000690.xml), you might experience one of more of the following: