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HP XP External Storage Software User Manual

Page 158

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Corrective action

Error

The topology setting
between the external
and target ports does
not match.

Because security is set
on the port, the
external array's
device cannot be
recognized from the
local array.

If the external array is
connected through
switches, the switches'
settings might not be
appropriate.

Corrective action: Check
the condition of the
connection to the external
array. If you cannot
restore the path, contact
your HP account support
representative.

Status: A program error
occurred, or there is a
logical contradiction.

Internal error

Corrective action: Contact
your HP account support
representative.

Status: Processing was
retried because an

Timeout

abnormal reply
(Response) was returned,
but processing has
stopped due to a timeout.
Corrective action: The
external array's port of is
recognized. Check the
condition of the
connection (for example,
cables and switches) to
the external array. If you
cannot restore the path,
contact your HP account
support representative.

Status: An error, such as
blockade of the controller,
was found in the external
array's port.

Target error

Corrective action: Check
the status of the external
array's ports. If you

Troubleshooting External Storage XP

158

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