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HP XP External Storage Software User Manual

Page 156

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Corrective action

Error

path, contact your
HP account support
representative.

Status: The reply of the
external array was

Command aborted

ABORTEDCOMMAND.
An error might have
occurred on the external
array side.
Corrective action: The port
of the external array is
recognized. Check the
external array's setting
and the condition of the
connection to the external
array (for example,
cables or switches). If you
cannot restore the path,
contact your HP account
support representative.

Status: The external
array's status is BUSY.

Busy

Corrective action: The
external array's port is
still recognized. Check
the external array's
settings and the load on
the external array (for
example, check whether
the configuration assigns
too much load on the
external array). If you
cannot restore the path,
contact your HP account
support representative.

Status: The external
array's status is Reserved.

LDEV reserved

You cannot access the
external array's device
from the local array.
Corrective action: Remove
the Reserve status on the
external array's device.

Status: The external
array's status is Blocked

Response error

due to an abnormal reply
(Response). You might not
be able to access the
external array's device,
or data protection might
be set on the external
array's device.

Troubleshooting External Storage XP

156

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