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AltiGen comm ACM 5.1 User Manual

Page 453

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Index

AltiWare ACM 5.1 Administration Manual

439

workgroups

282

skill-based routing

295

SMTP service

89

SMTP/POP3

setting for extension

207

softswitch architecture

79

speed dial

station

205

speed dialing

configuration

64

SQL

71

starting AltiGen services

394

static noise, test tool

388

station speed dialing

205

Status bar information

44

Stop Switching Service

49

stop/start

AltiWare services

49

stopping AltiGen services

394

subscribing to service

419

Summary button

44

Superframe Format (SF)

132

synchronization

e-mail servers

90

synchronizing domain servers

manually

354

system

business hours

60

call park

53

call restrictions

66

country relevant

72

distinctive ringing

53

e-mail

89

extension length

55

home area code

53

ID

52

main number

53

messaging

87

numbering plan

54

summary report

355

work days configuration

61

System button

43

system clock master

133

system data

backup

388

restore

388

system hang, test tool

387

System menu

43

system reports

355

357

T

T1

channel assignment

420

subscribing to service

419

T1 signaling

dialing delay

157

protocol

157

T1/E1 clock

133

T1/PRI

troubleshooting

141

TCP fragmentation

316

TCP ports

423

AltiServ behind NAT

336

technical support

427

technical training for system ad-

mins

428

TEI (terminal endpoint identifier)

139

terminal endpoint identifier (TEI)

139

test tools

387

testing AltiGen boards

387

text tag, collecting digits

99

TFTP server

235

tie trunk

152

tie trunks

68

time display

234

toll call prefixes

72

tools, AltiGen

387

Trace Collector tool

394

trace, collecting

394

traffic, VoIP statistics

48

training, technical, for system ad-

mins

428

transmitted caller ID

196

transmitted CID

196

Triton Analog Station Line Proper-

ties dialog box

200

Triton analog trunk GS/LS proper-

ties, setting

160

Triton Resource board

125

Triton T1/E1 trunk properties,

setting

157

Triton T1/PRI Board

configuration

128

troubleshooting

cannot make connection

431

checking network configura-

tion

431

checking traffic

431

loop-back test

431

poor voice quality

431

VoIP board

431

troubleshooting T1/PRI

141

trunk

access code

150

,

153

attributes

152

Centrex

152

configuring recording

153

dialing scheme

151

direction of transmission

150

incoming call routing

172

location format

149

phone number

151

trunk access

59

trunk access code vs route access

code

150

,

181

trunk based recording

112

Trunk button

43

trunk channel, measuring Rx level

164

trunk configuration

147

Trunk Monitor Enable

223

trunk properties

H323 tie, setting

154

Quantum, setting

169

SIP trunk, setting

155

SIPtie, setting

154

Triton analog trunk GS/LS, set-

ting

160

Triton T1/E1 trunk, setting

157

trunk seizure

Quantum

170

Trunk View window

46

,

148

trunks

paging

151

setting attributes

150

Triton T1/E1 trunk properties,

setting

157

unavailable

147

using Apply To button

150

trunks, tie

68

U

UDP

316

UDP ports

423

AltiServ behind NAT

336

unanswered calls

260

handling

293

unanswered calls, handling

218

uninstalling AltiWare

38

unusual voice mail activity notifi-

cation

210

update prompts

75

upgrading and migrating

24

user defined #

237

user interface

41

users, managing VoIP domain

345

V

View menu

43

View windows

44

virtual extension

194

voice

quality

431

Voice File Converter

398

voice mail

configuration

87

distribution lists

90

messaging

87

mobile extension

247