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AltiGen comm ACM 5.1 User Manual

Page 448

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Index

434 AltiWare ACM 5.1 Administration Manual

291

,

292

huntgroups

259

C

call accounting report

71

call blocking, outgoing

173

Call Center menu

43

call control

68

call handling

215

,

218

,

258

,

291

,

292

for workgroups

291

huntgroup

258

incoming

215

Call Log View window

47

call parking

53

call priority

caller ID routing

177

DNIS routing

179

setting

96

call record programmable key

237

call recording

configuring

112

configuring system-wide

112

extension based recording

112

file name description

111

multiple gateways

113

personal options

197

remote shared directory

113

requirements

111

trunk based recording

112

call recording configuration

111

call reports

69

call reports, external

71

call restrictions

66

,

214

call restrictions, extension

214

call restrictions, system

66

call routing

172

call screening, enabling

221

call screening, with ONA

221

call SKLR setting

97

call waiting

distinctive

208

distinctive tones

288

multiple, enabling

218

call waiting tones

distinctive

255

call waiting, setting options

218

callback interview

299

callback number

208

,

255

,

288

caller ID

17

collecting

158

signal format

200

caller ID receive, on trunk

170

caller ID routing

176

business hours profile

177

call priority

177

holiday profile

177

caller ID verification

221

calling numbers, PRI, configuring

140

calls, blocking all outgoing

68

card logical ID

45

CDR, setting up

69

Centrex transfer

152

changing password

42

changing scope

348

channel

46

channel group info

124

,

144

channel information, discovering

147

channel mapping list

124

channel number

45

channel service unit, installing

141

CO switch, and terminal device

139

code

access

150

,

153

area

150

codec profile

assigning to IP addresses

330

inter-gateway, setting

331

codec profiles

setting

327

collecting caller ID and DID digits

158

collecting digits, in auto attendant

98

collecting trace

394

conference bridge option

53

conference call

two types

305

Configuration Reader tool

399

confirm callback number

208

,

255

,

288

connection difficulty

431

copy from

IP phone

238

country, for system

52

cross talk, test tool

388

CSU installation

141

CT-Bus clock master, and T1/E1

Clocking

133

CT-Bus clock, setting

82

CT-Bus mode, setting

81

CT-Bus test tool

388

cumulative IP traffic statistics

356

Current Resource Statistics win-

dow, missing IP resource

432

Current Resources Statistics win-

dow

48

current traffic statistics

refresh interval

49

custom application

and message notification

257

,

290

D

data

backup

388

restore

388

dealer installation ID

27

dealer registration ID

27

dedicated mobile trunk, setting

244

default password for AltiWare Ad-

min

41

default password, reset after up-

grade

25

default routes, outcall routing

184

detaching a gateway

83

device driver

432

diagnosing tools

387

Diagnostic menu

43

dialed digit translator

56

dialing

en-bloc

152

overlap

152

dialing 9 twice, preventing

152

dialing delay

resolving

190

T1 signaling

157

dialing pattern tips, example

188

dialing pattern tips, out call rout-

ing

187

dialing patterns, outcall routing

185

dialing scheme

trunk

151

DID

169

collecting

158

DID number

extension

196

,

251

,

276

display workgroup status

IP phone

237

distinctive call waiting

208

distinctive call waiting tones

255

,

288

distinctive ringing

53

distribution lists, configuring

90

distribution lists, creating

90

DNIS

and language setting

109

DNIS routing

177

business hours profile

179

call priority

179

holiday profile

179

do not disturb, setting

217

domain, VoIP

adding servers

341

,

343

creating multi-site

339