AltiGen comm ACM 5.1 - Manual (Page 376)

Chapter 6: Microsoft Exchange Integration
66 AltiWare ACM 5.1 Administration Manual
•
Microsoft Exchange Message Transfer Agent
• Microsoft Exchange System Attendant
If any of these services are not started, select the service and click Start in the
Services window to start it.
If a service cannot be started, please contact Microsoft technical support.
Exchange Server Configuration
After verifying the prerequisites for the AltiServ and Exchange Server systems, you can
start configuring the two systems to enable the Exchange integration feature. This
section describes the configurations to be performed in the Exchange Server.
For testing purposes, create an Exchange mailbox for account
<Domain>\AltiGen_SystemName>
(for example, ALTICHINA\AltiGen_TELESYSTEM).
Open the Exchange Administrator on the Exchange Server and do the following:
1. Go to Programs > Administrative Tools > Active Directory Users and
Computers.
2. Right-click on the Users folder and select New, then select User..
Figure 3. Active Directory Users and Computers Window
3. Enter the necessary information for the new mailbox user.