AltiGen comm ACM 5.1 - Manual (Page 133)

AltiWare ACM 5.1 Administration Manual 25
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H A P T E R
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Application Extension Configuration
The application extension is an extension pilot number that allows an SDK-based add-
on application to log into the system and establish a communication channel to control
trunk channels and interact with the system core PBX switching and voice processing
service.
Typical applications that use an application extension are:
• IVR
•
Outbound dialer
•
Inbound call routing logic for a special business application
To connect an SDK-based add-on application, you need:
• An APC license (concurrent session)
• A separate application extension to log in to for each application
For more information about SDK, please send e-mail to [email protected].
Application Extension Setup
Note: Before you begin, make sure a Trunk Control APC SDK Session license is
registered and activated for your system. You can find this information in Help >
About, and then click License Information.
To access the Application Extension Configuration window, select System >
Application Ext Configuration. The configuration window opens: