AltiGen comm ACM 5.1 User Manual
Page 452
Index
438 AltiWare ACM 5.1 Administration Manual
Q
quality of service (QoS)
Quantum
line properties
trunk properties
Quantum board
trunk seizure
queue announcement
queue call priority score
queue management
advanced
for huntgroups
for workgroups
queue overflow
advanced queue management
queue overflow routing
queue phrase options
queuing control
basic
quit queue
R
Read Config tool
Realtime Transport Control Proto-
col (RTP/RTCP)
definition
record option
recorded announcements, config-
uration
recording
auto attendant phrases
configuring call
configuring on trunk
file description
messages
multiple gateways
personal options
remote shared directory
requirements
Recording button
recording options
for workgroups
Recording Seat license
,
recording tone
,
refresh enterprise configuration
refresh interval, current traffic
statistics
registration methods
rejoining a server to VoIP domain
relocating domain extension
relocating domain extension us-
ing #27
remote IP phones behind NAT
remote locations
repair, product
replicate from domain
report
cumulative IP traffic statistics
system summary
Report menu
reports, call logs
reports, system
–
requirements
basic AltiServ platform
CPU, memory, HDD
reset board button
Reset button, Extension View
Reset button, Trunk View window
resetting cumulative statistics
Resource board
Restoring files
restricting tie trunk calls
restrictions
call
outgoing call
ring all available members
ring average longest idle member
ring back
ring fewest answered calls
ring first available member
ring longest idle member
ring shortest average talk time
ringing
distinctive, enabling
RNA Agent Auto Logout
RNA Agent Not Ready
route access
route access code vs trunk access
code
route definitions
out call routing
router
routing
by caller ID
by caller ID & DNIS
by DNIS
incoming calls
routing rules, in call
RTP & RTCP settings
RTP packet length
RTP/RTCP
definition
Rx level
improving
Rx level, measuring
S
scheduling backup
scope of extension
changing
VoIP domain
security alert log file
security, detecting hackers
send notification
,
server
Exchange
server ID
changing length
server ID length
server IP address
servers, using multiple
service
parameters
subscribing to
service level calculations options
button
service level for workgroups
service level threshold
services
AltiGen, stop & start
SMTP/POP3
Services menu
setting 10 digit dialing area codes
setting huntgroup hours
setting trunk attributes
setting up
extensions
groups
huntgroup mail management
huntgroup membership
huntgroups
workgroups
SF (Superframe Format)
shared mobile trunk, setting
signal channel, about
signaling protocol
T1
silence suppression
single call handling
single call handling, enabling
,
single call waiting, enabling
single data message format (SD-
MF)
SIP Early Media
SIP tietrunk properties, setting
SIP trunk properties, setting
skill setting