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Re 8, Reading the status messages – AltiGen comm ACM 5.1 User Manual

Page 144

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Chapter 11: Board Configuration

130

AltiWare ACM 5.1 Administration Manual

Figure 8. Triton E1 configuration dialog box

Reading the Status Messages

If the channel group is working, the Status line displays OK. This status line is updated
every 3 seconds. If there is an error, a message is displayed. The following table lists
the types of error messages and the appropriate actions.

Error Message

Meaning

Action

HW failure: Answer>

Major hardware
problem. Board is not
responding to
commands. Reasons
could be: 1) DSP loading
failure; 2) If PRI, board
failed.

1.

Reset board.

2.

If error continues,
replace board.

HW failure: Clocks>

No clock signal is
detected on T1 interface
drop.

1.

Check MVIP clock.

2.

Reset board. If this
does not work,
replace board.

L1 failure: Signal (LOS)>

Layer 1 failure, physical
layer; LOS = Loss of
Analog Signal

Check T1/PRI cable and
change if necessary. If
cable is okay, CO is not
sending any signal.
Contact CO.

L1 failure: Indication Signal
(AIS)>

Layer 1 failure, CO sends
all 1’s to our T1/E1; AIS
= Alarm Indicator
Signal; all ones detected

To locate the AIS alarm,
have the carrier check
the T1 network element
connected to the T1
interface and trace the
problem.