Troubleshooting mg 1000b – Avaya 1165E User Manual
Page 203
Additional phone features
203
Troubleshooting MG 1000B
The MG 1000B can cause error messages to display on-screen. Table 15
lists error messages and describes actions to correct the causes.
3.
Press Enter (the IP Deskphone registers
back to the main office).
Table 15: Troubleshooting MG 1000B
Display message
Probable cause
Actions
Local Mode
Test Local Mode.
Network problem.
Press the
Services
key, and then select
Resume Normal
Mode.
Contact system
administrator if
problem persists.
Local Mode
Invalid ID (1)
Gatekeeper unable to
find end point from
Branch User ID.
Notify system
administrator.
Local Mode
Invalid ID (2)
Branch User ID not
found in any
equipped Terminal
Number (TN).
Notify system
administrator.