Using the callers list – Avaya 1165E User Manual
Page 187
Additional phone features
187
Using the Callers List
The Callers List feature logs all incoming calls. The Callers List can store
up to 100 entries. When the list is full, the system overwrites the oldest
entry. Use the Callers List feature to review missed calls and to dial calls.
The Callers List contains:
•
the caller’s last and first name (if available)
•
the DN of the caller
•
the time and date of the call
•
the number of times the caller called
Note: If the caller name is not defined, then only the telephone
number is displayed.
Entries in the Callers List are sorted by the time the call arrived.
The appearance of names in the Callers List depends on the
configuration of Preferred Name Match. If Preferred Name Match is
activated on your IP Deskphone, the Calling Party Name Display (CPND)
appears according to the configuration settings on your IP Deskphone. If
Preferred Name Match is off, the CPND appears according to the system
configuration.
To access the Callers List, press the
Directory
key and select
Callers
List
. If password control is enabled, you must enter your SCPW at the
prompt.