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Using the callers list – Avaya 1165E User Manual

Page 187

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Additional phone features

187

Using the Callers List

The Callers List feature logs all incoming calls. The Callers List can store
up to 100 entries. When the list is full, the system overwrites the oldest
entry. Use the Callers List feature to review missed calls and to dial calls.
The Callers List contains:

the caller’s last and first name (if available)

the DN of the caller

the time and date of the call

the number of times the caller called

Note: If the caller name is not defined, then only the telephone
number is displayed.

Entries in the Callers List are sorted by the time the call arrived.

The appearance of names in the Callers List depends on the
configuration of Preferred Name Match. If Preferred Name Match is
activated on your IP Deskphone, the Calling Party Name Display (CPND)
appears according to the configuration settings on your IP Deskphone. If
Preferred Name Match is off, the CPND appears according to the system
configuration.

To access the Callers List, press the

Directory

key and select

Callers

List

. If password control is enabled, you must enter your SCPW at the

prompt.