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Using attendant recall, Using call park – Avaya 1165E User Manual

Page 147

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While on an active call

147

Using Attendant Recall

Use the Attendant Recall

feature to contact an attendant during a call and

to connect the caller to the attendant.

To contact the attendant while on a call:

Using Call Park

Use the Call Park

feature to hold temporarily (park) and retrieve a call

from any IP Deskphone. Using Call Park does not tie up a line. When
configured network-wide, Call Park can be used across networks. A
System Park extension can be configured to automatically park most
calls.

or

2.

Choose one of the following:

— Press the

Transfer

soft key and

repeat the transfer.

— If the transfer is picked up while you

are on the line, press the

Goodbye

key to complete the transfer.

1.

Press the

Attendant Recall

key and

stay on the line until the attendant
answers.

2.

Press the

Goodbye

key. The caller

remains connected to the attendant.

Trans

(Goodbye)

AttRcl

(Goodbye)