Avaya 1165E - Manual (Page 150)

While on an active call
150
Recording a Calling Party Number
Use the Calling Party Number feature to record a caller number, or to
charge a call to an account number, during an established call.
To record a caller number for accounting purposes:
Displaying incoming calls
Use the Display feature to display a second incoming caller number and
name (if available) during an active call, without interfering with the call in
progress.
To view the information on an incoming call while on a call in
progress:
1. Press the More… soft key after
answering the incoming call.
2. Press the CParty soft key.
Note: The caller is placed on hold.
3. Dial a charge account number or the
caller number.
Note: For information on using the
Charge soft key, see “Charging a call or
charging a forced call” on page 173 .
4. Press the CParty soft key to return to the
call.
1. Press the Display key.
More...
CParty
CParty
Display