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Transferring a call – Avaya 1165E User Manual

Page 145

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While on an active call

145

Transferring a call

Use the Transfer

feature to redirect a call to the appropriate person.

To transfer a call to a third party:

To return to the original call if the transfer is incomplete:

1.

Press the

Transfer

soft key. The other

party is put on hold and a dial tone
sounds. The LCD indicator light flashes
steadily.

2.

Dial the DN number to which you are
transferring the call or use the

Personal

Directory

,

Redial List

, or

Callers List

to select a number to dial.

3.

When that number rings or a person
answers, press the

Transfer

soft key to

connect the calling party.

If the person called is not available,
press the line

(DN) key (next to the LCD

indicator) to reconnect to the original
call.

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