Transferring a call – Avaya 1165E User Manual
Page 145
While on an active call
145
Transferring a call
Use the Transfer
feature to redirect a call to the appropriate person.
To transfer a call to a third party:
To return to the original call if the transfer is incomplete:
1.
Press the
Transfer
soft key. The other
party is put on hold and a dial tone
sounds. The LCD indicator light flashes
steadily.
2.
Dial the DN number to which you are
transferring the call or use the
Personal
Directory
,
Redial List
, or
Callers List
to select a number to dial.
3.
When that number rings or a person
answers, press the
Transfer
soft key to
connect the calling party.
If the person called is not available,
press the line
(DN) key (next to the LCD
indicator) to reconnect to the original
call.
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