Tracing a malicious call – Avaya 1165E User Manual

Page 151

While on an active call

151

Tracing a malicious call

Use the Call Trace feature to trace nuisance calls within your system.

This feature is not enabled on all Avaya 1165E IP Deskphones. Contact
your system administrator to configure this feature on your IP Deskphone.

To use Call Trace while on a call:

To use Call Trace without a Call Trace key:

Press the flashing line

(DN) key. The call

waiting information appears.

If you are using another feature key, you
can use the

Display

key to access

information associated with those
feature keys.

Press the

Call Trace

key.

Choose one of the following:

— Press the

Transfer

soft key.

— Press the

Conference

soft key.

Dial the

SPRE code

followed by

dial the

Call Trace

FFC to automatically

reconnect.

CallTrace

Trans

Conf