AMT Datasouth AMTACCEL-5350 User Manual

Page 157

User's Guide

Bottom-Feed Tractors A-7

Table A-1. Troubleshooting the Bottom-Feed Tractors––continued

Symptom

Probable Cause/Corrective Action

Paper advances into printer but

9 Set the AUTOBAIL parameter

jams inside (continued).

to On so that the printer auto-
matically lifts bail for each
perforation.

Printer displays CLEAR PAPER

9 High-gloss, smooth papers and

JAM but forms are loaded

certain media stocks can cause.

correctly without problems.

the printer to falsely detect
jams. Set the PPR JAM
parameter to Off.

Printer does not present form

9 Demand document mode is not

for tear-off when you press

selected or is set incorrectly.

Ready button.

Check DEMAND parameter
setting on Setup menu.

When you press Form Feed button, 9

9 Tractor select indicator is in

paper from both rear and bottom

wrong position. Move

tractors feed

indicator to rear position.

Print is smearing.

9 Paper is not snug between

tractors. Adjust tractors.

9 Printhead is too close to platen.

Move forms thickness
indicator towards front of
printer.

Printing occurs on paper tear

9 Paper is misaligned in the

strips.

printer. Refer to Loading
Paper in the Bottom-Feed
Tractors in this appendix.

9 Paper is too narrow. Use

paper that is at least 4.5 inches
(11.4 cm) wide including the
perforated tear strips.