AMT Datasouth AMTACCEL-5350 User Manual
Page 133
User's Guide
Solving Problems 6-17
Table 6-1. Troubleshooting Guide––continued
Symptom
Probable Cause/Corrective Action
Multipart forms or labels tear
9
9
9
9
9 Push forms thickness
during printing. Or, labels peel
indicator towards front of
off the backing sheet during
the printer.
printing.
9
9
9
9
9 Forms or labels are too thick
to feed around platen. If media
is pin-feed and you have a top-
mounted pull tractor option, or
your printer has powered,
bottom-feed tractors, try feed-
ing forms from the bottom.
9
9
9
9
9 Set normally-hidden SI MODE
parameter to Off.
Printing goes off right side of page. 9
9
9
9
9 WIDTH setting on Setup menu
is incorrect; check setting.
Lines of text print on top of one
9
9
9
9
9 AUTO LF mode on Setup
another.
menu is off; turn it on.
9
9
9
9
9 Paper is not taut between trac-
tors or around platen. Reload
paper.
9
9
9
9
9 Wrong paper path selected.
Check paper path selection.
User's Guide
Solving Problems 6-17
Table 6-1. Troubleshooting Guide––continued
Symptom
Probable Cause/Corrective Action
Multipart forms or labels tear
9
9
9
9
9 Push forms thickness
during printing. Or, labels peel
indicator towards front of
off the backing sheet during
the printer.
printing.
9
9
9
9
9 Forms or labels are too thick
to feed around platen. If media
is pin-feed and you have a top-
mounted pull tractor option, or
your printer has powered,
bottom-feed tractors, try feed-
ing forms from the bottom.
9
9
9
9
9 Set normally-hidden SI MODE
parameter to Off.
Printing goes off right side of page. 9
9
9
9
9 WIDTH setting on Setup menu
is incorrect; check setting.
Lines of text print on top of one
9
9
9
9
9 AUTO LF mode on Setup
another.
menu is off; turn it on.
9
9
9
9
9 Paper is not taut between trac-
tors or around platen. Reload
paper.
9
9
9
9
9 Wrong paper path selected.
Check paper path selection.