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AMT Datasouth AMTACCEL-5350 User Manual

Page 119

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User's Guide

Solving Problems 6-3

Correcting operating
errors––continued

This error message appears when the printer detects a paper jam while
ejecting the current page.

Corrective action: Carefully remove the jammed paper and press the
Ready button.

This error message appears when the printer tries to eject a single sheet
or perform a paper park operation, but continues to detect paper in the
printer.

Corrective actions:
9

9

9

9

9 If the paper is jammed, carefully remove the jammed paper and press

the Ready button.

9

9

9

9

9 If you're just using a very long cut sheet, press the Form Feed button.
9

9

9

9

9 If your using pin-feed paper, tear off the last printed sheet and press

the Paper Park button again.

9

9

9

9

9 If this error recurs with no paper in the printer, the paper sensor on the

print-line indicator is falsely detecting paper. Check to see if there is a
small scrap of paper caught in front of the sensor. If not, try cleaning
the platen. The sensor may be sensing a dirty platen surface.

This error message appears when the installed firmware is defective or
does not contain valid information.

Corrective action: Turn off the printer, re-FLASH the firmware, and
then turn on the printer.

CLEAR PAPER JAM

PAPER ERROR

CONFIG ERROR

User's Guide

Solving Problems 6-3

Correcting operating
errors––continued

This error message appears when the printer detects a paper jam while
ejecting the current page.

Corrective action: Carefully remove the jammed paper and press the
Ready button.

This error message appears when the printer tries to eject a single sheet
or perform a paper park operation, but continues to detect paper in the
printer.

Corrective actions:
9

9

9

9

9 If the paper is jammed, carefully remove the jammed paper and press

the Ready button.

9

9

9

9

9 If you're just using a very long cut sheet, press the Form Feed button.
9

9

9

9

9 If your using pin-feed paper, tear off the last printed sheet and press

the Paper Park button again.

9

9

9

9

9 If this error recurs with no paper in the printer, the paper sensor on the

print-line indicator is falsely detecting paper. Check to see if there is a
small scrap of paper caught in front of the sensor. If not, try cleaning
the platen. The sensor may be sensing a dirty platen surface.

This error message appears when the installed firmware is defective or
does not contain valid information.

Corrective action: Turn off the printer, re-FLASH the firmware, and
then turn on the printer.

CLEAR PAPER JAM

PAPER ERROR

CONFIG ERROR

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