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AMT Datasouth AMTACCEL-5350 User Manual

Page 129

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User's Guide

Solving Problems 6-13

Table 6-1. Troubleshooting Guide––continued

Symptom

Probable Cause/Corrective Action

Self test runs ok; but printer re-

9

9

9

9

9 Wrong INTRFCE setting on

mains idle when computer sends

Setup menu. Check setting.

print data––continued.

9

9

9

9

9 Interface cable to computer

is loose, defective or wired
incorrectly. Check interface
cable.

9

9

9

9

9 Computer is sending data to

the wrong output port. Check
port assignment.

9

9

9

9

9 Interface is fouled up. Turn

computer and printer off, then
back on; or try a different
output port.

Printing is too light.

9

9

9

9

9 Push forms thickness

indicator toward back of printer.

9

9

9

9

9 Ribbon is worn. Replace the

ribbon cartridge.

User's Guide

Solving Problems 6-13

Table 6-1. Troubleshooting Guide––continued

Symptom

Probable Cause/Corrective Action

Self test runs ok; but printer re-

9

9

9

9

9 Wrong INTRFCE setting on

mains idle when computer sends

Setup menu. Check setting.

print data––continued.

9

9

9

9

9 Interface cable to computer

is loose, defective or wired
incorrectly. Check interface
cable.

9

9

9

9

9 Computer is sending data to

the wrong output port. Check
port assignment.

9

9

9

9

9 Interface is fouled up. Turn

computer and printer off, then
back on; or try a different
output port.

Printing is too light.

9

9

9

9

9 Push forms thickness

indicator toward back of printer.

9

9

9

9

9 Ribbon is worn. Replace the

ribbon cartridge.

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