Avigilon ACC Core Version 5.2.2 - Manual (Page 108)

To help diagnose your problem, the Avigilon Technical Support team may ask you to provide a System Bug
Report. The System Bug Report is a zip file generated by the Avigilon Control Center Client software that
contains the system log and error reports for each of the servers that you can access.
To generate a System Bug Report:
1. Select > System Bug Report....
2. When the Download System Bug Report dialog box appears, click Download.
3. In the Save As dialog box, name the file and click Save.
4. Once the System Bug Report has downloaded successfully, click Close.
Keyboard Commands
Use any of the keyboard commands below to help you navigate the Avigilon™ Control Center Client software.
The Key Combination column shows the commands used on a standard keyboard, while the Keypad
Combination column shows the commands used on an Avigilon USB Professional Joystick Keyboard.
NOTE: Some features are not displayed if the server does not have the required license, or if you do not have
the required user permissions.
Image Panel & Camera Commands
Command Key Combination
Keypad Combination (Image Panel
buttons)
Select an image panel
Image panel # is displayed
after pressing the first key.
* + <image panel #> + Enter
+ <image panel #> +
Add a camera to the View
The camera's logical ID is
required.
/ + <logical ID> + Enter
+ <logical ID> +
Select the next image panel
Tab
Select the previous image
panel
Shift + Tab
Clear image panel selection * + 0 + Enter
+ 0 +
Remove camera from the
selected image panel
Backspace
Maximize/Restore the
selected image panel
Ctrl + E
108 Keyboard Commands