Luminex 100 User Manual Version 1.7 - Manual (Page 95)

PN 89-00002-00-063 Rev. A 8 - 1
Troubleshooting
Troubleshooting procedures help users isolate, identify, and remedy
problems with the Luminex 100 analyzer and Luminex XYP
instrument. This chapter does not troubleshoot problems with the PC.
For help with PC problems, please call Dell Technical Support at
800-624-9896.
To troubleshoot a problem, start by selecting a general symptom
Next, identify the possible problem and remedy it with one of the
solutions listed.
This troubleshooting chapter supplies information for the following
topics.
• Power Supply Problems
• Communication
• Pressurization
• Fluid Leaks
• Sample Probe
• Calibration Problems
• Acquisition Problems
• Bead Detail Irregularities
• Error Messages
• Printing Errors
• Verification
You can find answers to frequently asked questions (FAQs) on the
Luminex website: http://luminexcorp.custhelp.com.
Technical assistance is available to users in the U.S. and Canada by
calling 1-877-785-BEAD (1-877-785-2323) between the hours of
7:00 a.m. and 7:00 p.m. Central Time, Monday through Friday. Users
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