Care and maintenance, 1 troubleshooting, 5 care and maintenance – Ohaus E1M110 Explorer Balances User Manual
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5 CARE AND MAINTENANCE
To keep the balance operating properly, the housing and platform should be kept clean and free from foreign material.
If necessary, a cloth dampened with a mild detergent may be used. Keep calibration masses in a safe dry place.
5.1 Troubleshooting
SYMPTOM
Unit will not turn on.
Incorrect weight reading.
Cannot display weight in desired
unit.
Unable to store menu settings/
changes.
RS232 interface not working.
Random segments displayed or
display locks up.
Unable to change
settings.
Unstable readings.
Error message display.
Cannot access weighing mode.
REMEDY
Check power cord connections.
Press
with no weight on
the pan, then weigh item.
Recalibrate correctly.
Press Units button until desired
measuring unit is shown.
Enable units in Setup menu.
Press Enter when prompted.
Menu not locked properly.
Verify interface settings in RS232
menu correspond to those of
peripheral device.
Check cable connections.
Turn power off, then turn on again.
If condition persists, unit must be
serviced.
Set menu Lock OFF.
Set Lockswitch to OFF.
Check environmental conditions.
Place balance on a stable surface
or change averaging level.
Press mode until desired weighing
mode is displayed.
Enable weighing mode.
PROBABLE CAUSE(S)
Power cord not plugged in or
properly connected to balance.
Balance was not re-zeroed before
weighing.
Balance not properly calibrated.
Desired unit not enabled.
Enter was not selected.
Menu locked.
Print menu settings not properly
set up.
Cable connections.
Microprocessor locks up.
Menu locked
(Lockswitch set ON)
Excessive air currents.
Vibration on table surface.
Desired weighing mode is not
enabled.