10 supplementary phone services overview, 1 the flash key – ZyXEL Communications Prestige 2602R Series User Manual
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Prestige 2602R Series User’s Guide
Chapter 8 Voice Screens
119
8.10 Supplementary Phone Services Overview
Supplementary services such as call hold, call waiting, call transfer, … are generally available
from your voice service provider. The Prestige supports the following services:
• Call Hold
• Call Waiting
• Making a Second Call
• Call Transfer
• Call Forwarding (see
)
• Three-Way Conference
• Internal Calls (see
)
Note: To take full advantage of the supplementary phone services available though
the Prestige's phone ports, you may need to subscribe to the services from your voice
service provider.
8.10.1 The Flash Key
Flashing means to press the hook for a short period of time (a few hundred milliseconds)
before releasing it. On newer telephones, there should be a "flash" key (button) that generates
the signal electronically. If the flash key is not available, you can tap (press and immediately
release) the hook by hand to achieve the same effect. However, using the flash key is
preferred since the timing is much more precise. With manual tapping, if the duration is too
long, it may be interpreted as hanging up by the Prestige.
You can invoke all the supplementary services by using the flash key.
Speed Dial
This is the entry’s speed dial key combination. Press this key combination on a
telephone attached to the Prestige in order to call the party named in this entry.
SIP Number
This is the SIP number of the party that you will call.
Name
This is the descriptive name of the party that you will use this speed dial entry to
call.
Destination
This field displays Use Proxy if calls to this party use one of your SIP accounts.
This field displays the SIP server’s or the party’s IP address or domain name if
calls to this party do not use one of your SIP accounts.
Delete
Click this button to remove an entry from the speed dial phone book.
Edit
Click this button to change the speed dial entry. The speed dial entry displays in
the Add New Entry section of the screen where you can edit it.
Clear
Click this button to remove all of the entries from the speed dial phone book.
Table 30 Speed Dial (continued)
LABEL
DESCRIPTION