Customer support – ZyXEL Communications Prestige 643 User Manual
Page 6
Prestige 643 ADSL Router
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Customer Support
Customer Support
Please have the following information ready when you contact customer support.
• Product model and serial number.
• Information in Menu 24.2.1 – System Information.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
METHOD
LOCATION
SUPPORT/SALES
TELEPHONE/FAX
WEB SITE/ FTP SITE
REGULAR MAIL
+886-3-578-3942
www.zyxel.com
www.europe.zyxel.com
WORLDWIDE
+886-3-578-2439
ftp.europe.zyxel.com
ZyXEL Communications Corp.,
6 Innovation Road II, Science-
Based Industrial Park,
HsinChu, Taiwan 300, R.O.C.
+1-714-632-0882
800-255-4101
www.zyxel.com
NORTH
AMERICA
+1-714-632-0858
ftp.zyxel.com
ZyXEL Communications Inc.,
1650 Miraloma Avenue,
Placentia, CA 92870, U.S.A.
+45-3955-0700
www.zyxel.dk
SCANDINAVIA
+45-3955-0707
ftp.zyxel.dk
ZyXEL Communications A/S,
Columbusvej 5, 2860 Soeborg,
Denmark.
+49-2405-6909-0
www.zyxel.de
GERMANY
+49-2405-6909-99
ZyXEL Deutschland GmbH.
Adenauerstr. 20/A4 D-52146
Wuerselen, Germany