Zoom X5V - Manual (Page 77)

Appendix D: Troubleshooting 77
When some people call me, my Caller ID display doesn’t
work.
Some phones that display caller ID are very sensitive to ring type.
If you are using the VoIP version of the ring and tone sounds but
find that the Caller ID display on your phone is unreliable, try
switching back to the standard ring and tone configuration. See
page 34 for instructions.
The Caller ID setting may not be set to the right value for your
phone. You have one of two choices, Bell 212 or V.23. Go to the
X5v’s Advanced Voice page and click the Advanced VoIP Setup
button to check your setting.
Your service provider may not pass through caller information for
all calls, in particular, DID calls to your VoIP connection that
come from the PSTN. Check with your provider’s customer
support.
My phone’s ring sounds strange.
If you don’t like the ring, you can change it. Go to the X5v’s VoIP
page and click Select Tone & Ring by Country/Region (see
page 34 for instructions on changing your ring). Note: Some
country selections include two choices, one of which is a special
VoIP ring. This ring sounds a little different from the standard ring
for that country or region.
When I start to dial, I sometimes forget whether I’m dialing
over the PSTN or over the Internet (VoIP).
The X5v has a distinctive, lower-pitched dial tone when it is in
VoIP mode, compared to the standard phone dial tone for your
country. If you do not notice the X5v’s change in dial tone after
you press # to begin a VoIP call, we recommend that you change
your VoIP dial tone to make it more easily recognizable. See page
34 for help changing your ring tones.