Toshiba PORT - Manual (Page 204)

204 If Something Goes Wrong
If you need further assistance
5.375 x 8.375 ver 2.4.0
❖ Consult your authorized Toshiba representative, who is
your best source for current information.
Contacting Toshiba
If you still need help and suspect that the problem is
hardware-related, Toshiba offers a variety of resources to help
you.
1 Start with accessing Toshiba on the Internet using any
Internet browser by typing:
pcsupport.toshiba.com
2 Next, try one of Toshiba’s online services. The Toshiba
Forum can be accessed through CompuServe
® by typing:
go toshiba .
Toshiba voice contact
Before calling Toshiba, make sure you have:
❖ Your computer’s serial number.
❖ The computer and any optional devices related to the
problem.
❖ Backup copies of your Windows ® operating system and
all other preloaded software on diskettes or CD-ROM.
❖ Name and version of the program involved in the
problem along with its installation diskettes or CD-ROM.
❖ Information about what you were doing when the
problem occurred.
❖ Exact error messages and when they occurred.
For technical support, call the Toshiba InTouch Center:
Within the United States at (800) 457-7777
Outside the United States at (949) 859-4273