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Toshiba E-STUDIO230/280 User Manual

Page 216

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214

9.JOB STATUS

12.ERROR CODE (Cont.)

9

3B20-3B22

Context-Type error

Ask the sender to resend the E-mail with
attached files that are the TIFF format.

3B30-3B32

Invalid character set

Ask the sender to resend the E-mail in the
ISO-8559-1/2 format.

3B40-3B42

E-mail decode error

Ask the sender to resend the E-mail.

3C10-3C13

TIFF analysis error

Ask the sender to resend the E-mail with
attached files that are the TIFF format.

3C20-3C22

TIFF compression error

Ask the sender to resend the E-mail with
attached TIFF files in the MH, MR, MMR, or
JBIG compression.

3C30-3C32

TIFF resolution error

Ask the sender to resend the E-mail with
attached TIFF files whose resolution is either
200 x 100, 200 x 200, 200 x 400, 300 x 300, or
400 x 400 dpi.

3C40-3C42

TIFF paper size error

Ask the sender to resend the E-mail with
attached TIFF files that can be printed on the
paper available for this equipment.

3C50-3C52

Offramp transmission error

Ask the sender to specify the correct fax
numbers and resend the E-mail.

3C60-3C62

Offramp security error

Confirm the fax numbers that are specified in
the received offramp gateway job and ask the
sender to resend the E-mail with correct fax
numbers.

3C70

Power failure

Confirm the job is recovered or not. If not, ask
the sender to resend the E-mail.

3D10

Destination address error

Ask your administrator whether the DNS and
mail server settings are correctly set. If they
are correctly set, ask the sender to confirm the
destination address is correct.

3D20

Exceeding maximum offramp
destinations

Ask the sender to specify up to 40 destinations
for one offramp gateway job. The equipment
cannot perform the offramp gateway
transmission for more than 40 destinations.

3D30

Fax unit is not installed

Make sure the Fax unit is installed, or
connected correctly.

3E10

POP3 server communication error

Ask your administrator that the POP3 server
address is correctly set, or the POP3 server
works properly.

3E20

POP3 server communication timeout

Ask your administrator that the POP3 server
works properly and the LAN cable is
connected to the server.

Error Code

Cause & Message

Corrective Action