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Error code – Toshiba E-STUDIO230/280 User Manual

Page 212

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9.JOB STATUS

9

12. ERROR CODE

If an error occurs while using the optional Fax, optional Internet Fax, or optional scan, the error code is
displayed in the status of each log. Take an appropriate action with reference to the following.

Fax/Internet Fax

Error Code

Cause & Message

Corrective Action

Fax

0011

Paper jam

Clear the jammed printing paper.

0012

Original jam

Clear the jammed original.

0013

Door open

Firmly close the open door.

0020

Power interruption

Check the power interruption report.

0030

Reset

(Transmission is cancelled.)

0033

Polling Error

Check polling options setup (Security Code,
etc.), and check if the polling document exists.

0042

Memory full

Make sure that there is sufficient memory
before making the call again.

0050

Line busy

Retry communications.

0053

Security Mismatch in Relay or Mail Box
transmission

Confirm the remote party’s Security Code,
system password, and your setup.

00B0-00B5

00C0-00C4
00D0-00D2

Signal Error or Line Condition Error

Retry communications. Frequent failures may
indicate a phone line problem. If possible,
move the unit to another line and try your
communications again.

00E8

HDD error

Retry communications. If the error still occurs,
contact your service representative.

00F0

Software failure

Retry communications. If the error still occurs,
contact your service representative.

00F1

Hardware noise

Retry communications. If the error still occurs,
contact your service representative.

Internet Fax

1C10

System access abnormality

Turn the power OFF and then back ON.
Perform the job in error again. If the error still
occurs, contact your service representative.

1C11

Insufficient memory

When there are running jobs, perform the job
in error again after the completion of the
running jobs. If the error still occurs, turn the
power OFF and then back ON, and perform
the job again.

1C12

Message reception error

Turn the power OFF and then back ON.
Perform the job in error again.